Troubleshooting

Controller can't be reached on the network

4 checks, sorted by how often they are the cause. For all WLED controllers with ESP32.

Check in this order: the most common and simplest cause comes first. Usually the cause is found after two or three steps.

Most common cause
2.4 GHz Wi-Fi available? The controllers only use the 2.4 GHz band. With mesh or band steering, a dedicated 2.4 GHz network name helps.

Guided check, step by step

Check 1 of 4

2.4 GHz Wi-Fi available?

The controllers only use the 2.4 GHz band. With mesh or band steering, a dedicated 2.4 GHz network name helps.

Check 2 of 4

WLED-AP hotspot visible?

If the controller can't find your Wi-Fi it reopens WLED-AP (password wled1234 unless changed). Then correct the Wi-Fi details at 4.3.2.1.

Check 3 of 4

IP address instead of .local

.local names don't work on every device. The IP is in the router's device list; the WLED app searches automatically.

Check 4 of 4

Signal too weak?

Metal enclosures, aluminium profiles and walls attenuate heavily. Move the controller closer to the router or choose a LAN controller.

Safety
Disconnect the PSU from mains before working on cables. Work on the 230 V side only by a qualified electrician.

Further help

For business
Not solved? LED-Emotion’s WLED support (typically 30 minutes via remote or phone) usually finds the cause right away: request support · +49 5132 8305530.

Other problems